Our Services
Three services, one careful approach
Each service at Bicara Keluarga is designed for the specific circumstances it addresses — with a clear process, a stated fee, and consistent communication throughout.
Back to HomeOur Approach
How a matter moves through the firm
Regardless of which service applies to your situation, the firm follows a consistent approach. It begins with an intake conversation — unhurried, structured, and confidential. From there, the process is explained before it starts, and you are kept informed at each stage through written updates in plain language.
The adviser responsible for your matter from that first conversation remains responsible throughout. No handoffs. No need to re-explain your circumstances to a new person partway through. Just steady, considered work by someone who already knows your case.
Initial consultation
An unhurried first conversation to understand your situation, priorities, and questions.
Process explanation
The relevant legal pathway is explained clearly, including timeline, fees, and what to expect.
Active representation
The matter progresses with your adviser managing correspondence, sessions, and documentation.
Conclusion and follow-up
The matter is brought to a clear conclusion with documentation, and any further steps are outlined.
Service 01
Marital Mediation & Reconciliation Counsel
A patient, structured legal mediation service for couples seeking to resolve disputes without immediately moving to divorce proceedings. The adviser facilitates conversations, prepares written summaries, and assists with drafting any informal agreements reached. Sessions are unhurried and the firm maintains neutrality throughout.
- Neutral facilitation — the firm takes no side
- Written summaries after each session
- Assistance drafting informal agreements
- Typically 4–6 sessions over approximately two months
Fee
MYR 750
per engagement
Service 02
Divorce Proceedings & Property Division
Considered representation for clients moving through divorce proceedings under the Law Reform (Marriage and Divorce) Act 1976, including division of matrimonial assets, maintenance arrangements, and procedural correspondence with the relevant courts. The adviser begins with a careful intake conversation and communicates regularly in plain language as the matter develops.
- Petition preparation and court filing
- Matrimonial asset review and division advice
- Maintenance arrangement representation
- Suitable for civil marriages; uncontested and contested matters
Fee
MYR 1,210
per matter
Service 03
Child Custody & Welfare Arrangements
Specialist advice and representation on child custody matters under the Guardianship of Infants Act 1961, covering both sole and joint arrangements, access schedules, and welfare-related applications. The adviser places the child's welfare at the centre of every recommendation and works closely with parents to develop arrangements they can sustain. Cross-border custody matters are also handled where relevant.
- Sole and joint custody applications
- Access schedule development and negotiation
- Welfare-related court applications
- Cross-border custody matters managed directly
Fee
MYR 1,490
per matter
Decision Guide
Which service fits your situation?
Mediation is right for you if…
- Both parties are open to conversation
- You want to reach your own conclusions rather than have a court decide
- You wish to explore options before committing to formal proceedings
Divorce proceedings are right for you if…
- You have decided to formally end a civil marriage
- There are matrimonial assets or maintenance matters to resolve
- You need someone to manage the court process on your behalf
Custody advice is right for you if…
- You need to establish or modify custody and access arrangements
- A child's welfare is in question and a formal application is needed
- You are dealing with a cross-border arrangement
Standards & Protocols
How all services are delivered
Confidentiality
Documents are handled on encrypted systems. Physical files are held securely and accessed only by assigned advisers.
Professional Standing
All advisers hold current Malaysian Bar practising certificates and maintain professional indemnity coverage.
Written Records
Every material step is documented. Clients receive written updates rather than relying on memory of verbal exchanges.
Consistent Adviser
The same adviser manages your matter from first consultation through to conclusion. No reassignments mid-matter.
Fees
Clear pricing, stated from the outset
Mediation
MYR 750
per engagement
- 4–6 facilitated sessions
- Written session summaries
- Agreement drafting assistance
- Approximately 2 months
Divorce
Most commonMYR 1,210
per matter
- Full court representation
- Asset division advisory
- Maintenance representation
- Civil marriages, KL courts
Custody
MYR 1,490
per matter
- Sole & joint arrangements
- Access schedule development
- Welfare applications
- Cross-border matters
Not sure which service applies to you?
That is exactly what the initial consultation is for. Speak with the firm, and together we will identify what your situation requires and what the process involves.
Arrange a Consultation